Role Purpose: 

Provide customer service with the responsibility of systematic transactions and the facilitation of International shipments, receipts, and the on site movement of material, meeting the standards of the customer, US and International shipping regulations.

Key Accountabilities:

· Responsible for the systematic and logical inventory maintenance in SAP or similar operating

· systems

· Receive deliveries from offsite warehousing or other inbound shipments; deliver to the appropriate

· recipient and update material trackers including inventory management

· Facilitate the movement of material out of stock for engineering usage and the return flow of

· material to onsite storage locations

· Responsible for tracking the flow of material, using designated logistic software, websites, and\or

· email, to maintain location of material and report to customer

· Receive multiple daily deliveries onto customer docks and ensure 100% accountability of requests

· for materials were filled

· Responsible for maintaining Shipping and Receiving logs in Excel spreadsheet format

· Process return of materials from customer site to offsite warehouse - correctly packed, labeled,

· documented back to customer dock and handover to transport

· Verification and notification to requestor for all shortages, overages, address, billing and contact

· information on Shipping Request Form to ensure order accuracy

· Ensure correct and timely material handover process with engineers including pull-lists, proof of

· delivery and proof of receipt

· Compare and ensure the quantity, quality, labeling, and address with the customer’s order to

· ensure outgoing shipments are complete and correct

· Ensure correct and timely material handover process with engineers including pull-lists, proof of

· delivery and proof of receipt

· Assist customer in reintroduction of material into SMS management system

· Efficiently control customer dock activities and company equipment/materials and support material

· handling

· Ensure proper ESD requirements are met when counting, splitting, and packing material

· Physical material movement between Cleanroom Lay Down Area and System Work Area

· Safely and effectively operate a manual pallet jack as required into or out of the dock area as

· needed

· Conduct Cycle counts of inventory

· Logs material moved in/out

· Expedites line down parts and urgent material needs to the appropriate work areas

· Performs activities related to: Daily Material Staging, Daily Material Returns, and System Work Area

· Organization

· Preparation of materials to ensure proper identification, packaging, and completeness of items for

· return

· Work may include onsite technical support involving heavy lifting of equipment & modules

· Position may require work activity in a clean-room production environment and/or laboratory setting

· Perform all duties in an efficient manner that meets all customer service standards

· Operate MHE and other power tools as needed to support crating / de-crating and movement of

· material on site

· Maintain dock, elevator, vestibule and laydown areas to conform with customer norms (Housekeeping)

Required Education and Experience

• High School Diploma or Equivalent
• 0-1 years experience in data entry and/or dispatch

Our Organization is an equal opportunity employer.